1. service tenet
We uphold the dedication to professionalism and quality, provide customers with services that surpass competitors, and win customers' trust in bluepower with our timely, reliable, professional and considerate services.
2. service system
Blue electric service system is composed of a group of enthusiastic and professional technical engineers who have the latest and most advanced professional technical knowledge and good service attitude. Their professional technology can help you quickly solve any problems encountered by blue electric products before and after sales, and provide optimized product solutions, including technical specifications, hardware and software installation, system diagnosis, etc.
3. service mode
Telephone and network support: the technical personnel with rich practical experience of bluepower provide customers with guiding technical services such as project consultation and fault diagnosis through the service hotline and the Internet, and provide instant replies to customers whether in the city or remotely, so as to achieve customer satisfaction.
On site support: when the telephone and network support can not solve the problem, or when it is necessary to directly provide on-site services at the user's request, the company will assign experienced professional technicians to the site for services.